jl98 Privacy Policy – How We Handle Your Personal Data

What This Policy Covers

Last reviewed: 2025  |  Applies to all jl98 members in the Philippines

This Privacy Policy applies to all personal information collected by jl98 when you register an account, use the platform, contact support, or interact with any feature available to Philippines members. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. We encourage you to review this page periodically, as we may update it from time to time to reflect changes in our practices or applicable regulations. If you have any questions about how your data is handled, you can reach us at [email protected]. Your trust is important to us, and we take our data protection responsibilities seriously.

1. Information We Collect

When you register with jl98, we collect basic account information including your name, date of birth, email address, and a username of your choice. During the verification process required for Philippines members, we may also collect a copy of a valid government-issued ID to confirm your identity and age eligibility. When you use the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. If you contact our support team, we retain records of that correspondence to help resolve your query and improve our service. We do not collect payment card details directly — any payment processing is handled by our third-party payment partners using their own secure systems. We only collect the information that is necessary to operate the platform safely and in compliance with applicable requirements. All data collected is stored securely and accessed only by authorised personnel.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your jl98 account, verify your identity, and ensure you meet the minimum age requirement of 21 years for Philippines members. We use your contact details to send important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Technical data collected during your sessions helps us maintain platform performance, detect unusual activity, and protect against fraud or unauthorised access. If you have opted in to receive promotional communications, we may use your email address to inform you of relevant offers — you can opt out of these at any time by contacting [email protected]. We do not use your personal data to make automated decisions that significantly affect your account without human review. Aggregated, anonymised data may be used internally to understand how members use the platform and to guide improvements. We will never sell your personal information to third parties for their own marketing purposes.

3. Sharing Your Information

jl98 does not sell, rent, or trade your personal information to any third party. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for their own purposes. We may also disclose your information where required by law, court order, or regulatory authority, including in response to lawful requests from Philippine government agencies. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where possible. We do not share your data with other betting or gaming platforms. Any sharing of data is done on a need-to-know basis with appropriate safeguards in place.

4. How We Protect Your Data

jl98 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All connections to the platform are encrypted using secure protocols, ensuring that data transmitted between your device and our servers is protected in transit. Access to member data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data handling responsibilities. We conduct regular reviews of our security practices to identify and address potential vulnerabilities. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage members to use strong, unique passwords and to keep their login credentials confidential. If you suspect that your account has been compromised, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

5. How Long We Keep Your Data

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations. Account records, transaction histories, and identity verification documents may be retained for a minimum period required under applicable Philippine regulations, even after an account is closed. Data that is no longer required for any legitimate purpose will be securely deleted or anonymised. If you request deletion of your account and associated data, we will process your request promptly, subject to any retention obligations that apply. You may submit a data deletion request by contacting [email protected] with your registered email address and account details. We will confirm receipt of your request and provide an estimated timeline for completion. Please note that some data may need to be retained for fraud prevention, dispute resolution, or legal compliance purposes even after a deletion request is processed.

6. Your Rights as a Philippines Member

As a member of jl98 based in the Philippines, you have the right to request access to the personal information we hold about you at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. If you believe that your data is being processed in a way that is not consistent with this policy or applicable law, you have the right to raise a concern with us directly. To exercise any of these rights, please contact our support team at [email protected] with your registered email address and a clear description of your request. We aim to respond to all data rights requests within a reasonable timeframe. You also have the right to withdraw consent for any processing that is based solely on your consent, such as receiving promotional emails, without affecting the lawfulness of processing carried out before withdrawal. jl98 is committed to honouring your data rights and will work with you to resolve any concerns fairly and transparently.

7. Changes to This Privacy Policy

jl98 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable regulations. When we make material changes, we will notify members through a notice on the platform or via the email address associated with your account. The updated policy will take effect from the date it is published on this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy. We encourage you to check this page regularly so you are always aware of how your information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact us to close your account. The most current version of this Privacy Policy will always be available at this URL.